Shipping Policy
Last Updated: January 2nd, 2026
Overview
Kitchen Kor ships commercial kitchen equipment throughout the United States. We work with trusted carriers to ensure your equipment arrives safely and on time.
Handling Time
Orders are processed Monday-Friday, excluding holidays. Orders placed after 2 PM EST may be processed the next business day.
Shipping Methods and Costs
Standard Shipping
- Delivery: 4-9 business days
- We offer free shipping on orders of $200 or more. Orders under $200 have a flat $20 shipping fee.
- Lift gate service available, contact for quote at +1 833-382-3922
Expedited Shipping
Need it faster? Contact us for rush shipping options:
Free Shipping
Free shipping on products over $200 ( $20 flat rate on products below $200)
Delivery Requirements
Standard Delivery
- Delivered to your door/loading dock
- Signature may be required
- Recipient should be available during delivery window
Freight Delivery Options
-
Curbside Delivery: Item delivered to curb/parking area (standard)
-
Liftgate Service: Required for locations without loading dock (additional fee)
-
Inside Delivery: Available for additional fee, contact us for quote
Note:
Order Tracking
- You'll receive a shipping confirmation email with tracking number
- Track your order status online via carrier website
- For assistance: Visit our Order Tracking page
Damaged or Lost Shipments
Inspect Upon Delivery
IMPORTANT: Always inspect your shipment before signing:
- Check for visible damage to packaging
- Note any damage on delivery receipt
- Take photos of any damage
- Refuse delivery if severely damaged
Report Damage Immediately
Contact us within 48 hours of delivery:
Lost Shipments
If your order shows delivered but you haven't received it:
- Check with neighbours or building management
- Verify delivery address on your order
- Contact us if you still can't locate it
International Shipping
We do not currently ship internationally. For inquiries about international orders, please contact us at support@kitchenkor.com.
Address Changes
Need to change your shipping address?
- Contact us immediately if your order hasn't shipped
- Once shipped, we may be unable to change the address
- Address changes may incur additional fees
Contact Shipping Support
Questions about shipping?
